Welcome to Kneale Limited

Training Provider and Licensing Consultancy Services

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About Us

Established in 2011, we offer professional development and bespoke compliance support to the Licensing and Hospitality industry. With unmatched experience and in-depth industry knowledge, we offer cost effective, supportive advisory services.

In 2020, we increased our training provision to support our commitment to the value of investment in people and the major challenge faced by business and industry professionals: developing staff to a high standard at an affordable cost.

Our eLearning system offers a high quality, innovative market leading solution to training requirements.

We continue to operate classroom-based modules where face-to-face learning is the appropriate client solution or required by legislation or policy.

Our market ready courses are developed to be visually engaging and highly interactive across all sessions.

Do you require bespoke training for your business? - we can assist with content and delivery personalised to the requirements of the individual or business model.

Training

Our class leading eLearning engages all learning styles with high quality easy to use content accessible across all devices. With assessed learning validated by ‘pass to progress’ inbuilt testing, the modules are compliant with industry standards and legislation and come with a ‘CPD’ endorsed certificate of achievement on completion.

We continue to offer classroom-based training where this is a legislative requirement or the preferred option.

Our market ready portfolio includes Alcohol Licensing, Food Hygiene, Fire Regulations, Health & Safety, First Aid at work (FAAW) along with training for CCTV Operators.

We also offer a range of ‘people development’ packages around Leadership and Management, and Personal Coaching to support new and existing managers in building their skills foundation.

Our compliance range includes Record keeping, and Investigation training to enable compliance with the Police Powers & Procedures Act 1998 including evidence gathering and witness preparation for court appearances.

Contact us to discuss bespoke training packages built to your specification.

Training Packages

eLearning

Below is a selection of the eLearning training courses we offer - contact us for bespoke training

Responsible/Authorised Person (On licence)

Award for Responsible or Authorised Person for on-licensed premises


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Responsible/Authorised Person (Off licence)

Award for Responsible or Authorised Person for off-licensed premises


More Details

Responsible/Authorised Person (Club licence)

Award for Responsibe or Authorised Person for Club licence


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Door Supervision (On licence)

Door staff Supervision award for on-licence premises


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Fire Awareness

Fire Safety Awareness Course


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Fire Supervision

Designated Fire Warden course


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Manx Food Safety & Hygiene

Level 2 Award in Catering/Hospitality


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Licensed Premises Staff

Manx Award for Licensed Premises Staff


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All our online courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.



Classroom based training

Below is a selection of the classroom based training courses we offer - contact us for bespoke training

Manx Level 2 licensed premises operations

Part 2 Award for Responsible or Authorised Person, and Doorstaff for all licensed premises


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First Aid

Emergency First Aid at work course


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Licensing Services

Licence Applications

Grant – Transfer – Variation - Occasional

Responsible persons

Cost-effective application process with mentoring for Police interview and Court appearance

Services liaison

Helping you deal with the Fire and Police departments

Premise Plans

We can prepare plans for the Court

Due Diligence Reviews

Compliance bespoke to your needs

CCTV & Crime Reduction

Security surveys and compliance advice

Licensing Court Dates

The Licensing Court is due to sit on the following dates:

Common Questions

We have included a selection of questions that we are often asked.
Click on the questions below to expand the sections.

It is a two-part training programme to become accredited and registered as a responsible person on a liquor licence or as a member of Doorstaff for an on-licence.
The courses below satisfy Part -1- of the two-part training programme – please ensure you book the correct course for your role:
· Responsible person for on-licensed premises
· Responsible person for off-licensed premises
· Responsible person for Club licensed premises
· Manx Award in Door supervision

Part -2- of the process is a one-day classroom course, providing practical application of the law and interactive training for the role.
• Level 2 qualification for Licensed premises operation

If you have a policy of general staff training and wish to cover your own or your company responsibility for due diligence under the law, we have a course designed for general alcohol server training in licenced premises at a very low cost per staff member.
• Licensed Premises Staff

We also have the following compliance training available online
• Fire Safety (supervision/fire marshal level)
• Fire Safety (staff awareness level)
• Food Safety (Level 2)

Our full day classroom based First Aid at Work course (FAAW) is specifically designed for retail and hospitality. If your insurance company or risk assessments require this training, we can offer a competitively priced session with a qualified trainer.
To register for any training, go to the website www.kneale.im

Go the ‘Courses’ and identify the correct training session for your needs and click on the link – it takes you to the information page on the training. Then go to the ‘Book your place’ link at the bottom of the information page, it will take you straight to the booking facility where you can see this training on the schedule.

On booking on and paying, you will get a confirmation booking with details for the training.
One of the advantages of the revised two part system is that it allows interchangeability. For example, if you hold the part -1- Responsible Person (on-licence) and have attended the part -2- classroom, you can upgrade your training qualifications economically and easily by completing a part-1- eLearn session for Doorstaff or Off-licence staff.

If you contact us with proof of passing another part -1- session, we can amend your part -2- certificate to cover the new training as well for a fee of £35.00.
We encourage everyone to take care of the training certificate which is required for any submissions to the Licensing Court or the Police Licencing Unit.

Should you find you require replacement, the cost is £35.00. Please email us for a replacement.
In line with industry standards, the Licensed Premises operations certificate is three (3) years from date of attendance.
Your people want to learn, upskill and develop. Research shows that when people are supported and encouraged to make learning a priority, they’re motivated and engaged with their jobs.

But there are other reasons – breach of Food Hygiene requirements can have serious and potentially fatal outcomes for customers, business operators and the staff members involved.

Similar outcomes apply to breach of Fire regulations or ignorance on what to do in an emergency.

With the right tools in place, it’s easy to develop a culture of continuous learning, keeping your people productive and happy. Especially, when learning is linked to performance.

Contact

Our philosophy is to offer industry leading service, providing support, and bring added value to our clients.

Common sense and experience are core components of the advice we offer with access to external specialist and experienced legal and technical advice when required.

We work closely with our clients and wish to be genuinely regarded as integral to their team.

Contact us to assist with your Training or Licensing project.

Maynrys, 21 First Avenue, Douglas,
Isle of Man, IM2 6BA

07624 433087

ken@kneale.im